Shipping Policy

At Fakhrtiqniya, we are committed to delivering your orders quickly, safely, and with full transparency. Please read our shipping policy carefully to understand how orders are processed and delivered.

📦 Order Processing & Confirmation

• All orders placed through our website are reviewed and prepared within 24 hours.

• After placing your order, our team may contact you via phone or WhatsApp to confirm:

  • Order details

  • Delivery address

  • Availability

Orders that cannot be confirmed may be delayed or canceled to ensure accuracy and prevent delivery issues.

🚚 Delivery Areas

• Fakhrtiqniya currently delivers within the Kingdom of Saudi Arabia only.

• We work with trusted third-party logistics and delivery partners to ensure reliable service across all regions.

⏱️ Estimated Delivery Time

• Delivery usually takes 2–5 business days, depending on the destination city.

• Delivery times are estimates and may vary due to:

  • Location

  • Weather conditions

  • Public holidays

  • Courier operational factors

We always aim to deliver as quickly as possible.

💳 Cash on Delivery (COD)

Fakhrtiqniya offers Cash on Delivery (COD) as the primary payment method to provide a safe and convenient shopping experience.

How Cash on Delivery Works:

1️⃣ You place your order online through our website
2️⃣ Our team confirms the order details
3️⃣ The order is shipped to your address
4️⃣ You pay the full amount in cash to the courier upon delivery

Important Notes About COD:

• Please ensure that the delivery address and phone number are correct.

• Cash payment must be made directly to the courier at the time of delivery.

• Repeated refusal of COD orders may result in future order limitations.

❌ Order Refusal

• Customers may refuse an order at the time of delivery if they choose.

• Once an order has been shipped, it cannot be canceled online.

• Fakhrtiqniya reserves the right to restrict COD service for customers who repeatedly refuse deliveries without valid reasons.

📞 Delivery Support

If you experience any issues with shipping or delivery, our support team is ready to assist you.

📧 Email: support@fakhrtiqniya.com
📱 Phone / WhatsApp: +966XXXXXXXX

✅ Our Commitment

• Clear shipping terms

• Reliable delivery partners

• Transparent Cash on Delivery process

• Customer support throughout the delivery journey

At Fakhrtiqniya, we aim to make every delivery smooth, clear, and trustworthy.